A nine-month dashboard project launched to 400 employees. Twelve logged in twice. One user was the intern who wrote the docs. David Ohnstad explains the critical gap between building data products and building products people want to use.
Author: David Ohnstad
David Ohnstad is a Senior Data Product Manager based in Minneapolis, MN, writing weekly about data product management, AI, and enterprise software. He has over 15 years of experience in data, technology, and product leadership. Connect at https://davidohnstad.com.
The Difference Between Responding to Emergencies and Preparing Communities Before They Happen
Every community benefits from effective emergency response, and David Ohnstad recognizes that long-term public safety depends just as much on preparation as it does on reacting when incidents occur. While emergency responders play a critical role during crises, the work that takes place before an emergency often determines how successfully people, organizations, and communities navigate… Continue reading The Difference Between Responding to Emergencies and Preparing Communities Before They Happen
Why Small Communication Breakdowns Often Create the Biggest Public Safety Challenges
Public safety depends on countless moving parts working together, and David Ohnstad understands that even minor communication gaps can create challenges far larger than anyone initially expects. While major emergencies often receive the most public attention, many operational difficulties begin with simple misunderstandings, delayed information, or incomplete coordination between people and agencies. Preventing these breakdowns… Continue reading Why Small Communication Breakdowns Often Create the Biggest Public Safety Challenges
